Our experience with Chapman’s
My partner and I started looking for a new place back in Oct 2014. We stopped into several agencies and were met with “fill in this form and we will call you”. Needless to say we have never heard back from any of these agencies. When we dropped into Chapman’s, without an appointment on a Sunday, James sat down, listened to our needs and we spent an hour or so discussing what was available, potential options in areas, costs, etc. In the coming months, James and his team tirelessly spent hours showing us properties (and had an enormous amount of patience) from Penrith to Katoomba. He also had us on a weekly email that kept us abreast of new properties and how others were faring in the area.
At long last he called, he had found something he thought would be great for us. My partner and I took a look and the same day made an offer. It was quickly accepted and we are now residing in exactly what we had discussed so many months prior.
The entire time we spent with James and his team, we always felt like we were the only customer they had. Always took our calls, answered our questions, and basically held our hands through the search.
Just wanted to say thank you to the Chapman team.